Effective Date: 29/05/2025
At Dream 5, we’re committed to delivering your orders safely and on time. This Shipping Policy explains how and when your order will be delivered and what you can expect during the shipping process.
We currently ship to [List countries/regions, e.g., all over India / selected international countries]. If your location is not listed at checkout, please contact us to confirm availability.
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Standard Shipping: 3–7 business days
Express Shipping (if available): 1–3 business days
Delivery time may vary depending on your location and courier service availability.
Note: Delays may occur during peak seasons, holidays, or due to unforeseen circumstances such as weather or courier disruptions.
Shipping charges are calculated at checkout based on location and order weight.
Free shipping may be available for orders above a certain amount (e.g., ₹999). Check the homepage or product page for ongoing shipping offers.
Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can use this to monitor the delivery status directly with the courier service.
Please ensure your shipping address is correct at the time of order. Dream 5 is not responsible for delays or losses due to:
Incorrect or incomplete address
Unavailability of the recipient
Refused delivery
If your order is returned to us due to delivery failure, we will contact you to arrange reshipment (additional charges may apply).
If your package is lost or arrives damaged, please contact us within 48 hours of delivery. We will work with the courier to resolve the issue and ensure you are compensated appropriately.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@dream5.com
Phone/WhatsApp: +971 58 537 6251
Address: Dubai, UAE
